Returns & Exchanges

At Horticulture, we want your home to flourish; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund. We ensure a seamless return process for all our botanical decor and gardening essentials to guarantee your absolute peace of mind.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and select the order containing the items you wish to return to receive a Return Authorization number.

• 2.
  Prepare Your Package

  Carefully pack the unused items in their original packaging, ensuring all protective materials are included to prevent damage during transit.

• 3.
  Affix Shipping Label

  Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand over your package to the designated carrier and keep your tracking number handy while we process your refund within 5-7 business days.